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The Force is with the US online ticket sales market.

Revenge of the Sith (Star Wars Episode 3) exploded in the box office with an unheard of $303 Million1 worldwide gross in 4 days with more than $160 Million in US alone.

But guess who ran away with the money? US based online ticket retailers Fandango.com and MovieTickets.com sold $16.5 Million worth of tickets in 3 days or more than 10.5% of the $160 Million US box office gross
2. That’s around 2 million tickets in a weekend. In fact, during peak hours on Thursday and Friday, both firms were selling 30 tickets PER SECOND!!!

"This is not just the die-hard fans but a much broader base overall," said Fandango CEO and President, Art Levitt. "The more and more people transact online, the more they see the convenience and ease of it.3

Fandango’s CEO has plenty to cheer. Now easily America’s biggest online movie ticketing firm, his company has recorded a 60% increase in ticket sales from January through July 2003 to the same period in 2004
4, including 155% year-over-year growth for the month of June 2004 . MovieTickets.com also claims similar growth in new users on its website.

Trend Spotting

Online ticket sales in the US are showing a steady increase in the last couple of years. For instance, tech consulting company, Jupiter Research, has estimated that American moviegoers spent roughly $560 million in buying movie tickets directly online last year, which is at least 6 percent of overall US box office receipts
5 showing an annual growth of 186% from the $300 Million in online sales last year. Jupiter analyst David Card, also predicts that the online ticket market will grow by another 150% more to around $850 Million by 20076. Based on the current trend, online movie ticket sales could easily break through the magical Billion $ mark.

If you look at the ticket stats for last year’s bid budget blockbuster, The Lord of the Rings: The Return of the King, online sales
7 in the opening weekend counted for 8% of overall US box office receipts. The trend suggests that the bigger the blockbuster, the more anticipation for a film, the higher the online ticket rush. MovieTickets.com has shown that each subsequent blockbuster has broken the previous record from Matrix Reloaded to Lord of the Rings to Star Wars.8
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The trend seems to have caught the eyes of internet giants: Amazon, Yahoo and Google. Amazon’s IMDB and Yahoo have joined hands with Fandango.com while rival Google has aligned with MovieTickets.com to promote films and ticket sales. The entry of these giants, their huge user base and their financial backing, would surely hasten the growth of online movie ticket sales.

The rush for online tickets to watch big budget blockbusters during opening weekends in the US could also be directly related to well-planned and researched online campaigns. For Example, the Star Wars release was marketed as an “event to die for”. Last year’s Lord of the Rings and this year’s Star Wars films were both highly visible on the net. Millions of fans worldwide have been researching the film, downloading trailers, checking ticket information… all using the Internet.

According to Claria's Feedback Research unit
9, some 69% of its Star Wars respondents have seen or heard ads online compared to just 27% of general entertainment respondents in TV or radio. Also, some 46% of Star Wars fans10 who intended to see “Revenge of the Sith” in cinemas either bought or were planning to buy tickets online. Clearly, George Lucas’ online ad strategy is a blockbuster winner on its own terms. Film studios that relied on conventional TV spots and print ads probably still don’t realize what hit them! Does anyone recall Ridley Scott’s epic disaster “Kingdom of Heaven”? Scott’s offline campaign has been completely zapped by Lucas’ online light saber.

(Devil’s Advocate: Did even the merchandizing wizard, George Lucas, miss an online beat by not using an “auction” system to take advantage of fans’ mad rush to buy tickets to the midnight opening? Star Wars fans won’t blink before coughing up double the price to watch the premier. Lucas could have made a mind boggling $50 Million more from the May 19 opening, if he had gone through the auction route. Ouch!)


Wonder what our Bollywood wunderkinds have to say about it, for the next Aamir khan release perhaps…
 
1. Gray, B (2005): http://www.boxofficemojo.com/news/?id=1826&p=.htm
2. Hernandez, G (2005): http://u.dailynews.com/Stories/0,1413,211~23546~2884418,00.html
3. Ibid
4. http://www.fandango.com/ShowPressRelease.aspx?id=61
5. Gaither, C (2005):
  http://seattletimes.nwsource.com/html/businesstechnology/2002188527_onlinetix24.html
6. http://www.kioskmarketplace.com/news_story.htm?i=16068
7. Gaither, C (2005):
  http://seattletimes.nwsource.com/html/businesstechnology/2002188527_onlinetix24.html
8. http://www.movietickets.com/press.asp?year=2003
9. http://www.claria.com/companyinfo/press/fb_releases/pr050519.html
10. Ibid

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